Membership Application Deliveries and Pick Ups

Troops of our courier helped our customer's telesales group to deliver confirmed credit card membership application and then pick up the completed application (along with necessary backup documents) back to the card center for further application process. Next cycle pick up or delivery commitment gave them a level of convenience thus eliminating the need of their own runner.



Successful Direct Mail Campaign

A quick (i.e next day) delivery of direct Mail material, and added with quick report (i.e next day) of list of those delivered enable our customer's telemarketing group to follow up their direct mail while it's still actual. An actual call will improve their campaign successful rate.

Retail Distribution (To Modern trade)

Varied order volume to modem trade (supermarket, hypermarket), which mostly less than a truckload, brings the traditional. Transporter with truck productivity issues. Our delivery vans that run around the city, or even in the up-country, help our customer to have their own truck better utilized with full truckload shipments while we take care of the retail deliveries.

Warehouse-To-warehouse Transport

Our services for more predicted and stable warehouse-to-warehouse transport enable our customers to focus on warehouse management and , let us work on the hassle of transporting the goods. Our customer can obtain measured service performance and productivity from this arrangement.

Multi points Pick ups and Consolidation

By operating our own branch supported with on-line tracking system enable us to coordinate easily multiple pick-ups operation for a customer. All operation is under one control and thus our own experienced employee can do further consolidation process.

Secure Parking for Secure Deliveries

Some of our customer sent out security sensitive shipments, such as vouchers or GSM starter pack. We can provide our customers with multiplex board layered carton box and strapped with caraka ID strapping plastic to ensure security of the shipment. on top of that, insurance coverage up to IDR 50,000,000,- (equivalent to approx USD 5,000,0) gives our customer more flexibility and convenience.

Mail Order Deliveries

Get the mail orders delivery document in one office and pick the goods in 5 different brand's warehouse, arrange delivery with the mail order's customer, get the authorized person sign the mail order deliver document and then return the delivery document to the brand's warehouse is the typical process flow of mail order deliveries. This can be done smoothly as we established help desk for each mail order principal.

Stock Pick ups

Our operation offices in most of capital cities is used by our customer as stock pick up point especially for small but critical item so that they can maintain their response level to the customers while keeping their delivery cost down.

EC-Ship (Electronic Caraka Shipment Processing System)

We can provide our customers with on-site shipment processing system to help them manage the shipment preparation especially those high volume shippers (direct mails, customer's documents, customer communication, etc). This onsite facility will enable our customer to process the shipment quickly, timely and directly monitor the progress of the shipments. Various report can be generated from this system for their disposal.


THE FUTURE

CARAKA will continue to invest both technology and human resources so that we can improve our service as well as expand our service coverage.

We see that franchising our service to local enterpreneur will enable us to establish a strong base for service improvement especially in smaller cities or up country.

We see that expanding our on-line tracking system to over 100 smaller cities can provide our customer with better distribution service.

We also see that to be successful in the future we need to maintain our basic values alive in our company , that is our belief in God and only to God we will return.